For example, if the file is stored on your desktop, you'd click Desktop to navigate to your desktop in the file browser.

Click your ID picture and click Open. This uploads the image to the Facebook form. Type details into the "Additional Info" box.

This is the space in which you can justify the reactivation of your account. Consider including details like the following: Why your account shouldn't have been deactivated Why you want your account to be reactivated Any other extenuating factors that might help your account be reactivated for example, malicious interference with your account.

Doing so will send your form to Facebook for review. Please note that you may not receive a response for several days.

If you don't receive a response within a week, try resubmitting your form. Method 4 of Open the Facebook website. When you open Facebook in a web browser, a sign in screen appears on the first page, if you are not signed in automatically.

Click Forgot Account? This option is beneath the "Password" field in the top right corner of your screen. Type in your name, email address, or phone number.

Use the email address and phone number associated with your Facebook account. Make sure you still have access to the email account or phone number you are using.

Click Search. It's the blue button below the text field where you enter your email address or phone number. This sends a code via your email address or phone number.

Check for a message from Facebook. If you entered your email address, you should receive an email from Facebook containing a 6-digit code. If entering a mobile number, you should receive a text message from Facebook containing a 6-digit code.

If you choose the email option, you may have to check your Spam folder. Type your code. Use the box that says "Enter Code" to type the 6-digit code received from the email or text message you received from Facebook.

Click Continue on the Facebook page. It's the blue button below the box on the right. Click Continue again.

You can also choose to log out of your account on all devices if you think your account has been maliciously appropriated. Click Continue. Your password has successfully been reset across all Facebook platforms.

You can use this password to log in to your Facebook on a desktop browser or using the mobile app. In general, no.

However, if you use Facebook ads and have an active ad account, you can get live chat support by going to facebook. Not Helpful 71 Helpful Unfortunately, it does not have a publicly available customer support number.

A number with the area code that frequently shows up in online sources as being linked to Facebook is actually a scam number.

Not Helpful 27 Helpful Some contacted me claiming I won money through a Facebook promotion. Is this real? Facebook does not run a lottery, give away money, or ask for bank or credit card info for any reason.

This is a scam. Do not reply to the message. Not Helpful 35 Helpful No, that is a scam. Do not give out any personal information unless face to face with the person requesting it or applying for credit cards, jobs, certain accounts, etc.

Not Helpful 32 Helpful I keep getting text messages with codes to reset my password. I never put in my cell phone number in my Facebook account, and I never requested to reset my password.

What is going on? It's a random scam. Someone is attempting to hijack your account. Change your password and use the Facebook privacy settings section to log out of all of your current devices and sessions.

Not Helpful 34 Helpful If this error is still persisting, and preventing you from utilizing Facebook, they would probably like to know about it.

Finding bugs and glitches is actually a big-money industry, and Facebook definitely doesn't want any weaknesses in their platform. Unfortunately, they have made it nearly impossible to contact them about specific glitches.

You can submit reports about glitches with the report tool, or contact them through the BBB as outlined in this article. Not Helpful 26 Helpful Someone has opened a Facebook account using my name.

How do I delete this fake account? Visit their profile and click "Report" in the menu options. If you don't have your own Facebook account, use this form instead.

Not Helpful 52 Helpful Visit the Report Compromised Account page and follow the instructions. Not Helpful 68 Helpful How can I stop this woman?

Log in with that email address and do the "forgot password" option. Once they email the reset to you, change the password.

If she doesn't have access to the email account, she should not be able to get the password. Be sure to log out of all active logins. Not Helpful 19 Helpful Try clearing your browser's cache, or deleting and reinstalling the phone app.

Special Request for Deceased Person's Account - Please use this form to request the removal of a deceased person's account or for memorialization special requests.

Email Didn't Receive Confirmation Email - Please fill out this form if you're having trouble confirming your Facebook account.

Make sure to describe things exactly as they appear on your account. Email Address Already in Use - If there's already a Facebook account associated with your email address and you don't own that account, please use this form to let us know.

Email Address Already Taken - If you see a message saying you can't create a Facebook account because your email address is already taken, please let us know.

Feedback Give feedback or report that something is broken: Photos - Something is broken or general feedback for Photos. We won't reply to every report, but we may contact you for more details about the issue as we investigate.

Instagram for Android - Black Images - We are aware of an issue where images on Instagram appear as a black or grey square on some devices.

To help us identify this issue on your device, please fill out the form below. Report a Photo or Video for a Violation of Your Privacy Rights on Instagram - This form is reserved for people to report potential violations of their privacy rights concerning their image on Instagram.

Instagram Requiring Login Every Time - If Instagram is logging you out every time you are exiting the app, please fill in the information below.

Please use this form to tell us about the issue you're experiencing. Profile Pictures on the Login Page - Please use this form to request the removal of your profile picture from the Facebook login page.

Report a Login Issue - If you're having trouble logging in or with your password, you've come to the right place. Security Checks Preventing Login - If you're having trouble logging in to your account due to security checks, you've come to the right place.

Please use this form to tell Facebook about the issue you're experiencing. Report an Issue with Facebook on Mobile - Use this form to report any issues you experience while using Facebook on your mobile device.

Names and Usernames Changing Your Language-Specific Name - Provide information so Facebook can confirm that your language-specific name is your authentic name.

Please provide the following information so support can verify your authentic name and update your account. Page Admin Security Check - If you weren't able to complete the Facebook online security check, you can confirm that this is your account by sending Facebook a copy of your ID.

Please note that the Page itself has not changed. It is still on Facebook and fans can still interact with it as always.

Payments and Charges Facebook Payments Support - Issues with ads, promoted posts, games, gifts, donations, and news feed purchases.

Photos and Videos Give feedback or report that something is broken: Photos - Something is broken or general feedback for Photos. Privacy Rights - Photo Removal Request - This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.

Profile Photos on the Login Page - Please use this form to request the removal of your profile picture from the Facebook login page.

Privacy Rights - Video Removal Request - This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.

Report an Issue with Webcam Videos on Facebook - If you're having trouble recording webcam video, use this form to tell Facebook about the issue you're experiencing.

Privacy and Rights Privacy Rights - Photo Removal Request - This channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.

Report a Privacy Rights Violation - Please note that this channel is reserved for people to report potential violations of their privacy rights concerning their image on Facebook.

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